GENERAL CONDITIONS

1. PURPOSE

These general terms and conditions govern the provision of climbing services and activities organized by Climb Mallorca . By booking any of our services, the client accepts these terms and conditions in full.

2. PARTICIPATION REQUIREMENTS

  • Participation in our activities requires good physical condition and the absence of medical problems that might prevent climbing.

  • The minimum age to participate is 8 years , and minors must be accompanied by a legal guardian or have a signed authorization.

  • It is mandatory to follow the guide's instructions at all times to ensure the safety of the activity.

  • The organization reserves the right to deny admission and exclude participants from the activity for misbehavior, negative attitude, endangering the safety of the group or guide, poor physical condition, or being in an inappropriate state.

  • Once the activity has begun, any suspension or modification of services by clients for personal reasons will not give rise to any claim, refund, or reimbursement of the amount.

3. EQUIPMENT AND SAFETY

  • The use of comfortable clothing and appropriate footwear for climbing is recommended.

  • In the event of adverse weather conditions, the company reserves the right to modify, change the date, or suspend the activity.

4. CUSTOMER'S RESPONSIBILITY

  • Participants assume the risks inherent in climbing and release Climb Mallorca from any liability arising from a failure to comply with safety regulations.

  • Risk awareness: Participating in our active tourism activities carries the risk of potential injury. Participants assume these risks and personal responsibility in the event of an accident during the activity.

  • Any damage to the equipment provided due to improper use will be the responsibility of the customer.

  • Climb Mallorca will be responsible for any damage caused by the company's fault or negligence.

  • The client must detail and communicate any illness or intolerance in order to carry out the activity.

5. RESERVATIONS AND PAYMENTS

  • The reservation is considered confirmed once 50% of the corresponding amount has been paid.

  • Payments can be made using the methods indicated on the website or by bank transfer.

  • To confirm participation in any Climb Mallorca activity, you must send us the following information:

     Name of participants or the name of the person in charge in case of large groups

     Contact cell phone

     E-Mail.

     Age.

     Foot number (for those who book climbing or psicobloc)

     Important information: phobias, injuries, illnesses, allergies, people with disabilities, or any information relevant to the development and safety of the activity.

7. IMAGE RIGHTS

  • Climb Mallorca may take photographs or videos during activities for use on social media and promotional materials.

  • If the customer does not wish to appear in such material, prior written notice must be given.

8. DATA PROTECTION

  • Climb Mallorca complies with current data protection regulations and guarantees the confidentiality of the information provided by customers.

  • Personal data will only be used to manage your reservation and will not be shared with third parties without prior consent.

9. JURISDICTION AND APPLICABLE LAW

Any dispute arising from the interpretation or execution of these conditions will be subject to the jurisdiction of the courts of Mallorca , in accordance with current Spanish legislation.

For any questions or clarification, you can contact us at:

📧 Email : climbmallorca@gmail.com
📞 Phone / WhatsApp : +34 673 05 55 36

Thank you for trusting Climb Mallorca, see you at the rock!